Terms & conditions

1. About these terms

These terms and conditions (the "Terms") govern your access to and use of the Lobby Insider website, mobile applications, newsletters, podcasts, comment facilities and any other service we operate (together, the "Services"). By accessing or using the Services you agree to be bound by these Terms. If you do not agree, please do not use the Services.

The Services are provided by Lobby Insider Ltd, a company registered in England and Wales (company number to be confirmed) with its registered office at 14 Great Smith Street, London SW1P 3BU ("we", "us", "our"). You can contact us at hello@lobbyinsider.co.uk.

2. Changes to these terms

We may update these Terms from time to time to reflect changes in the law, our Services or our practices. The "Last updated" date at the top of this page tells you when the Terms were last revised. Where changes are material we will notify registered users by email or through an in-product notice. Continuing to use the Services after a change takes effect means you accept the updated Terms.

3. Eligibility and registration

You must be at least 16 years old to register an account. By registering you confirm that the information you provide is accurate and that you will keep it up to date. You are responsible for keeping your password confidential and for all activity that takes place under your account. Tell us immediately at security@lobbyinsider.co.uk if you believe your account has been compromised.

We may suspend or terminate your account if you breach these Terms, abuse the Services, or use them in a way that risks harm to other users, our staff or our reputation.

4. Our content and intellectual property

All editorial content on the Services — including articles, headlines, photographs, illustrations, audio, video, podcasts, newsletters, designs and code — is owned by Lobby Insider Ltd or licensed to us, and is protected by copyright, trade mark and other intellectual property laws.

You may, for personal and non-commercial use only:

• read, view and listen to our content on the Services;
• share links to articles on social media or by email;
• quote short extracts (up to roughly 150 words) with clear attribution and a link back to the original article.

You may not, without our prior written permission:

• republish, redistribute, broadcast or sell our content in whole or in part;
• use our content to train, fine-tune or evaluate any artificial intelligence or machine learning model;
• scrape, crawl, copy or aggregate our content using automated tools;
• remove or alter copyright notices, bylines or watermarks;
• frame, mirror or deep-link to our content in a misleading way.

For syndication, licensing or republication enquiries, please contact syndication@lobbyinsider.co.uk.

5. Subscriptions and paid services

Some parts of the Services may require a paid subscription. Where this is the case, the price, billing frequency and any free trial period will be shown clearly before you commit. Prices are inclusive of VAT where applicable.

• Automatic renewal: subscriptions renew automatically at the end of each billing period using your stored payment method, until you cancel.
• Cancellation: you may cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period and you will retain access until then.
• Refunds: outside your statutory cancellation rights under the Consumer Contracts Regulations 2013, subscription payments are non-refundable.
• Price changes: we will give you at least 30 days' notice by email of any change to your subscription price, so you can cancel before the new price takes effect.

6. User contributions and comments

Where the Services allow you to post comments, submit tips, send letters or otherwise contribute content ("User Content"), you must follow our community guidelines:

• Be civil. No personal abuse, harassment, threats, hate speech or incitement to violence.
• Stay on topic and contribute constructively to the discussion.
• Do not post content that is unlawful, defamatory, obscene, discriminatory or infringes anyone's rights.
• Do not impersonate other people, including our journalists.
• Do not post spam, advertising, scams or links to malicious sites.
• Do not share private information about other people without their consent.

By posting User Content you grant us a worldwide, royalty-free, non-exclusive licence to host, store, reproduce, edit, adapt and publish that content in connection with the Services. You retain ownership of your User Content. You confirm that you have the right to grant this licence and that your contribution does not breach anyone else's rights.

We pre-moderate or post-moderate comments and reserve the right to edit, hide or remove any User Content, and to suspend or ban accounts that breach these Terms. We are not responsible for the views expressed by users in comments — they belong to their authors.

7. Acceptable use

You agree not to:

• use the Services in a way that breaks any law or regulation;
• interfere with the operation of the Services, the servers that host them, or other users' access;
• introduce viruses, trojans, worms or other malicious code;
• attempt to gain unauthorised access to any part of the Services, our systems or related networks;
• circumvent any technical measures we use to restrict access (for example, paywalls, rate limits or IP blocks).

8. Newsletters and communications

When you sign up to a newsletter we will send you the editions you have subscribed to. You can unsubscribe at any time using the link at the foot of every newsletter or from your account settings. Service messages — for example, billing, security and important account notices — are not optional while you have an active account.

9. Third-party links and content

The Services contain links to third-party websites, embedded social media posts and advertising provided by third parties. We do not control these third parties and are not responsible for their content, products, services or privacy practices. Following a link is at your own risk and any contract you enter into with a third party is between you and them.

10. Disclaimers

We aim to publish accurate, well-sourced journalism (see our editorial guidelines) but the Services are provided "as is" and "as available". To the fullest extent permitted by law, we do not warrant that the Services will be uninterrupted, error-free or free from harmful components, or that the content will always be complete, current or accurate.

Nothing on the Services constitutes legal, financial, medical or other professional advice. You should not rely on it as a substitute for advice from a qualified professional.

11. Liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by English law.

Subject to that:

• we are not liable for any loss or damage that is not reasonably foreseeable;
• we are not liable for any indirect, incidental or consequential loss, including loss of profits, revenue, business, opportunity, goodwill or data;
• our total liability to you in connection with the Services in any 12-month period will not exceed the greater of (a) the amount you have paid us for the Services in that period, or (b) £100.

If you use the Services for the purposes of a business, we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

12. Suspension and termination

We may suspend, restrict or terminate your access to the Services (or any part of them) at any time if you breach these Terms, if we are required to do so by law, or if continuing to provide the Services becomes commercially unviable. Where reasonable, we will give you notice first. You may stop using the Services and close your account at any time from your account settings.

13. Privacy

Our Privacy & cookies policy explains how we collect and use your personal information and how we use cookies and similar technologies. By using the Services you acknowledge that policy.

14. Complaints

If you have a complaint about our journalism, please follow the process set out in our editorial guidelines. For all other complaints, contact complaints@lobbyinsider.co.uk. We aim to acknowledge complaints within five working days and to provide a full response within 28 days.

15. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that if you live in Scotland or Northern Ireland you may also bring proceedings in your local courts.

16. General

• If any part of these Terms is found to be unenforceable, the rest will continue to apply.
• Our failure to enforce a right is not a waiver of that right.
• You may not transfer your rights under these Terms without our consent. We may transfer ours, for example as part of a corporate reorganisation, provided your rights are not adversely affected.
• These Terms, together with our Privacy & cookies policy and any subscription terms, form the entire agreement between you and us regarding the Services.